30-Day Money-Back Guarantee

We provide a money-back guarantee for 30 days and are dedicated to offering high-quality products. To learn how to benefit from this assurance, please carefully read the terms and conditions listed below.

1. Eligibility

• Only purchases made directly from our official website, www.skingala.com, are eligible for this 30-day money-back guarantee.

• You must complete the "Guarantee Activation" procedure listed below in order to be eligible for a refund.

2. Activation of the Guarantee

• You must send a blank email with your product Number and the subject line "30-Day Money-Back Guarantee" to support@skingala.com as soon as your product is delivered.

• In order to qualify for a refund, your guarantee must be activated. The 30-Day Money-Back Guarantee will be voided if it is not activated within the allotted period.

3. Conditions for Product Trials

• Eligibility for a refund depends on your compliance with the suggested usage schedule, which is detailed on the product's FAQ page.

4. Refund Request Procedure

 • After reading to the suggested usage schedule, you have the option to request a refund if you do not observe any appreciable changes.

• Within ninety days after receiving your product, send an email to support@skingala.com with your Order Number and all of the pictures that show your treatment procedure.

• Time and date stamps must be present on all submitted photographs. Your request for a refund will not be granted if it does not fit these requirements. After reviewing your request, our staff will determine whether you qualify for a refund.

5. Return Procedure

• You must return the item in its original packaging if your request for a refund is granted.

• The return needs to be sent to the address our customer service staff provides using a trackable mail service.

• To assist us find and handle your return as soon as possible, please make sure to include a note with your name, order number, and email address inside the return package. Processing your reimbursement may be delayed if this information is left out. All shipping fees associated with mailing and returning the item are the customer's responsibility. The cost of shipping is not refundable.

6. Processing Refunds

• We will examine the returned item to make sure it satisfies the requirements for returns.

• After the merchandise is received and examined, your refund will be completed in 7–10 business days.

• We will check the returned item to make sure it satisfies the return requirements after receiving it.

• After the merchandise is received and examined, your refund will be handled in 7–10 business days.

• Your original payment method will be used to issue the refund.

7. General Conditions

• SKINGALA retains the right to refuse a refund if the terms specified in this policy are not fully fulfilled. This guarantee is only valid for one refund per product per customer.

• Products that have been misused, altered, or damaged as a result of improper usage or handling are not covered by this guarantee.

8. Contact Details

• Please email support@skingala.com to reach our customer service staff with any inquiries or help pertaining to the 30-Day Money-Back Guarantee.

9. Amendments

• SKINGALA retains the right, at any time and without previous notice, to change these terms and conditions. Our official website will be updated with any modifications.

Additional information

• Our standard Return and Refund Policy is in addition to this 30-Day Money-Back Guarantee Policy. Customers can take advantage of an additional 30-day time to evaluate products that are specifically indicated to be covered by this guarantee.