FAQ's

How does the Contour Pro device works?

Our device is designed to rejuvenate and tighten the skin of your neck and face through advanced technologies like microcurrent therapy, radio frequency, or vibration. It helps to reduce the appearance of wrinkles, fine lines, and sagging skin, giving you a more youthful appearance.

Is the device safe to use?

Yes! Our device is safe for most skin types. It’s FDA-approved and goes through rigorous testing to ensure it meets safety standards. However, if you have any underlying skin conditions or health concerns, we recommend consulting with a dermatologist before use.

How long does it take to see results?

Many users report seeing noticeable results within 2-4 weeks of consistent use, including smoother, firmer skin and a reduction in fine lines and wrinkles. Results may vary based on skin type and age.

Is the device painful to use?

The device is designed to be comfortable and non-invasive. You may feel a slight tingling sensation or warmth during use, but it should not be painful. If you feel discomfort, stop using the device and check the settings or consult our support team.

Can I use the device on my body?

Our device is specifically designed for the face and neck area. For body use, please consult the product manual to ensure it’s safe and effective. Using the device outside its intended purpose may not deliver the desired results.

What should I do if the device isn’t working properly?

If you experience any issues, first ensure the device is fully charged and check for any visible damage. If it still doesn’t work, please contact our customer support team for troubleshooting or warranty information.

What is the warranty on the device?

We offer a 1-year warranty on the device, covering any manufacturing defects. If the device malfunctions within the warranty period, please reach out to our customer service for assistance.

How do I place an order?

Simply visit our shop page, select your device, and proceed to checkout. We accept a variety of payment methods including credit cards, PayPal, and more.

Can I return the device if I'm not satisfied?

We want you to be completely satisfied with your purchase. If you're not happy with the device, we offer a 30-day money-back guarantee. Please refer to our returns policy for more details.